Information We Collect

When you use our financial modeling services, we collect information that helps us provide better educational content and support. This includes details you share directly with us and information gathered through your interaction with our platform.

• Personal details like your name, email address, and phone number when you register for courses
• Professional information including your current role, experience level, and career goals
• Payment information processed securely through our payment partners
• Course progress data, assignment submissions, and learning preferences
• Communication records when you contact our support team

How We Use Your Information

Your information helps us create a personalized learning environment and maintain the quality of our financial modeling programs. We're transparent about every way we use your data.

1. Delivering course content and tracking your progress through our programs
2. Providing technical support and answering questions about course material
3. Sending important updates about your enrollment and course schedules
4. Improving our curriculum based on student feedback and learning outcomes
5. Processing payments and managing your account security
6. Complying with Australian education and privacy regulations

We don't use your information for marketing campaigns without your explicit consent. When you sign up, you can choose whether to receive occasional updates about new courses or industry insights.

Data Storage and Security

Your information is stored on secure servers located in Australia, ensuring compliance with local privacy laws. We use industry-standard encryption and security measures to protect your data from unauthorized access.

We retain your course data for up to three years after program completion to support your ongoing access to materials and certificates. Financial records are kept for seven years as required by Australian tax regulations.

If you decide to delete your account, most personal information is removed within 30 days. Some data may be retained longer for legal compliance, but it's anonymized and cannot be linked back to you personally.

Third-Party Services

We work with trusted partners to deliver our educational services effectively. Each partner is carefully selected and bound by strict data protection agreements.

Our payment processor handles all financial transactions securely without storing card details on our servers. Email communications are managed through Australian-based providers that comply with local privacy standards.

Course videos are hosted on secure platforms with restricted access. Analytics tools help us understand how students engage with content, but this data is anonymized and aggregated to protect individual privacy.

Cookies and Website Data

Our website uses essential cookies to maintain your login session and remember your preferences. We also use analytics cookies to understand how visitors navigate our site and identify areas for improvement.

You can control cookie settings through your browser preferences. Disabling essential cookies may limit some website functionality, but you'll still be able to access course materials and communicate with our support team.

We don't use advertising cookies or share browsing data with marketing companies. Our focus remains on providing educational value rather than tracking for commercial purposes.

Changes to This Policy

We review and update this privacy policy annually or when significant changes occur to our data practices. You'll receive email notification at least 30 days before any major changes take effect.

Minor updates, like contact information changes or clarifications to existing practices, are posted immediately with the revision date noted at the top of this page.

If new services require additional data collection, we'll seek your separate consent and explain exactly how the information will be used.